Last Updated: 28 July 2026
Thank you for choosing WorkSurely.
This Refund & Cancellation Policy explains how subscription payments are handled on the WorkSurely platform.
1. Nature of Services
WorkSurely provides access to digital platform services including:
- Job matching
- Career insights
- Application management
- Interview tracking
- Hiring workflow tools
Subscription fees are charged for access to these services and platform features.
WorkSurely does not charge for employment, placement, interviews, or hiring outcomes.
2. Free Trial
WorkSurely may offer a free trial period.
No charges apply during the trial period unless the user voluntarily upgrades to a paid plan.
3. Subscription Fees
Paid subscriptions grant access to premium platform features for the duration specified in the selected plan.
Once a subscription is activated, users gain immediate access to digital services and platform benefits.
4. Refund Policy
As WorkSurely provides digital services and instant platform access, subscription fees are generally non-refundable.
Refunds will not be provided for:
- Not receiving a job offer
- Not receiving interviews
- Candidate rejection by employers
- Change of mind
- Non-usage of subscription
- Candidate dissatisfaction with hiring outcomes
- Candidate inactivity
- Profile mismatch with available opportunities
5. Eligible Refund Scenarios
Refund requests may be considered only in the following situations:
Duplicate Payment
If a user is charged more than once for the same subscription.
Technical Payment Failure
If payment is successfully deducted but subscription benefits are not activated.
Unauthorized Transaction
Subject to investigation and supporting evidence.
Approved refunds will be processed to the original payment method.
6. Refund Request Timeline
Eligible refund requests must be submitted within 7 days of the payment date.
Requests submitted beyond this period may not be considered.
7. Subscription Cancellation
Users may choose not to renew their subscription at any time.
Cancellation prevents future renewals but does not result in a refund for the current active subscription period.
Users will continue to have access until their subscription expires.
8. Platform Availability
WorkSurely continuously works to maintain service availability.
Temporary outages, maintenance activities, or technical issues shall not automatically qualify for refunds.
9. WorkSurely’s Right to Refuse Refunds
WorkSurely reserves the right to refuse refund requests that:
- Do not meet eligibility criteria
- Involve policy violations
- Involve misuse of platform services
- Involve fraudulent activities
10. Contact for Billing Issues
For billing or payment-related concerns:
Email: support@worksurely.com
Website: www.worksurely.com
Please include:
- Registered email address
- Payment reference number
- Date of transaction
- Description of issue
Our team will review requests and respond within a reasonable timeframe.